Medical Construction & Design

JUL-AUG 2014

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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24 Medical Construction & Design | July/August 2014 I n the latest Summary of Hospital Consumer Assess- ment of Health Providers and Systems Survey results, patients continue to cite hospital noise as a primary complaint. Patients score the "Quietness of Hospital Environment" question the lowest of all quality metrics, re- sponding 61 percent of the time their hospital environment was "always" quiet. 1 Why do patients remain negative while assessing noise and how can hospitals respond by providing quieter care? Hospitals can be loud. Monitors, alarms and pagers, the constant buzz of conversations — all these sounds add up. It has been found that "sudden" spikes, or greater variability in transient noise levels, can have more of an impact on noise perception than ambient noise levels. This directly impacts patient sleep, which is needed both dur- ing the day and at night. Sleep disruption results in lower HCAHPS scores. Hospital noise PREVENTION HCAHPS and the new 2014 FGI Guidelines By Patrick Schultz

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