Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.
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MCDM AG.COM | M A RCH /A PR IL 2015 | Medical Construction & Design 1 As I'm writing this letter, I'm looking at an email in the background, which talks about how two major healthcare systems are expand- ing on a previous merger — an expansion that's going from regional to national. The merger will result in a broader spectrum of ering of outpatient services. While mergers are not a new concept, it's interesting to see the implications on medical construction and design, such as improved and revised delivery methods, and more of an emphasis being placed on outpatient care. The boom in healthcare support facilities, which includes outpatient care facilities, urgent care centers, clinics in retail spaces, freestanding emergency departments and more, is being driv- en by a number of factors, including new models of care. Among driving factors are qualities that appeal to the patient, such as convenience. If I have a health scare, I fi nd comfort in knowing there's an urgent care center right around the corner from where I live. If I need a fl u shot, I like the fact that I can walk to a nearby drugstore and be in and out of said drugstore's "small clinic" within minutes. People live busy lives and seek out fast and convenient care. During a recent healthcare symposium hosted by Duke Realty that included industry thought leaders, and hospital and healthcare execu- tives, the topic of on-demand healthcare was discussed. Stuart Clark, senior director of The Advisory Board, a healthcare research and consulting fi rm, said more products and services (such as Netfl ix) are being of ered on demand, so consumers are expecting the same with healthcare. On-demand healthcare is defi ned as care with no appointment nec- essary, along with extended hours or services that are available 24/7. Clark said many healthcare systems are considering developing on- demand retail clinics. He said before doing so, however, they need to understand the market dynamics, where to locate the clinics and how to convert initial visits into long-term relationships and downstream revenue. This issue explores the many trends and driving factors of free- standing emergency departments, outpatient care facilities and urgent care centers. Read on to learn more. Enjoy the issue! Michelle Tennis Michelle Tennis Managing Editor Healthcare on Demand Trends, driving factors of support facilities EDITORIAL PURPOSE: Medical Construction & Design (MCD) ISSN 2155-823X provides the reader with insights and information related to the healthcare construction and design industry. SUBSCRIPTIONS: Medical Construction & Design is published six times a year, bimonthly, by Inform Publishing Group LLC, 8040 E. Morgan Trail, Ste. 23 Scottsdale, AZ 85258. Annual subscriptions are free of charge for qualified requesters. Non-qualified subscribers will be charged $45 in the United States, $75 in Canada and Mexico and $105 in all other countries. Single copies (prepaid): $9 in the United States (plus postage), $14 in Canada and Mexico (plus postage) and $19 in all other countries (plus postage). POSTMASTER: Send address changes to Medical Construction & Design, P.O. Box 211; Lowell, MA 01853. TRADEMARKS: Medical Construction & Design is a registered trademark of Inform Publishing Group LLC. OPINIONS NOTICE: The opinions expressed in the articles are those of the authors and do not necessarily reflect those of Inform Publishing Group LLC. Inform Publishing Group LLC assumes no liability for any material published herein. COPYRIGHT: Copyright 2015 by Inform Publishing Group LLC. No part of this publication may be reproduced, stored in a retrieval system, or transmitted by any means, without the prior written permission from Inform Publishing Group LLC. M C D M E D I C A L C O N S T R U C T I O N M E DICA L CONST RUCT ION & D E S I G N DE SIGN E D I T O R I A L B OA R D Jim Degnan, P.E., LEED AP Principal and Chief Electrical Engineer, Sparling Robin Guenther, FAIA, LEED AP Principal, Perkins+Will John Kouletsis, AIA, EDAC Executive Director, Strategy, Planning and Design, National Facilities Services, Kaiser Permanente Dan Lee, AAHID, AIA, ASID, IIDA, EDAC Vice President, Architecture and Business Development, Interprise Design, Past President, American Academy of Healthcare Interior Designers Alison LeVino Jones, AAHID, ASID, IIDA, LEED AP Principal, LeVino Jones Medical Interiors, Inc., Communications Chair, American Academy of Healthcare Interior Designers George J. Mann, AIA Professor, The Skaggs-Sprague Endowed Chair of Health Facilities Design, College of Architecture, Texas A&M; University Founder and Chairman, The RPD (Resource Planning and Development) Group James W. Moler, P.E., LEED AP Member, Green Guide for Health Care Steering Committee Constance Nestor, FACHE, LEAN, EDAC, MArch Assistant Vice President, Facilities and Support Services, Presence Mercy Medical Center T. Scott Rawlings, AIA, FACHA, LEED AP Principal and Healthcare Practice Leader, Payette; Past President, AIA Academy of Architecture for Health J. Patrick Schultz, AIA, EDAC, LEED AP Vice President, Mid-Atlantic Healthcare Practice Leader, HKS, Inc. Ronald L. Skaggs, FAIA, FACHA, FHFI, LEED AP Chairman Emeritus, HKS, Inc. Former President, American Institute of Architects Joseph G. Sprague, FAIA, FACHA, FHFI Senior Vice President/Director Health Facilities, HKS, Inc. Greg Wieland, AIA Design Principal, Altus Architectural Studios, Inc. A D V E R T I S I N G S A L E S Main Sales Of ce 480-361-6300, sales@mcdmag.com Stuart Mann 480-361-6300, smann@informpublishing.com Gregg Willinger 914-588-0545, gwillinger@mcdmag.com Jan Mason 847-234-6402, jmason@mcdmag.com Jim Oestmann 847-838-0500, joestmann@mcdmag.com Scott Cunningham 678-576-1487, scunningham@mcdmag.com Take a moment to secure your subscription. Visit mcdmag.com/ subscribe ORDER OR RENEW YOUR FREE SUBSCRIPTION First Word 8040 East Morgan Trail, Ste. 23, Scottsdale, Arizona 85258 Phone: 480-361-6300 | Fax: 480-361-6394 Group Publishing Director: Stuart Mann smann@informpublishing.com Publisher: Evan Mann emann@informpublishing.com Managing Editor: Michelle Tennis mtennis@informpublishing.com Art Director: Rachel Tullio rtullio@informpublishing.com Administrative Coordinator: Chris Schmidt cschmidt@informpublishing.com Circulation Manager: Philip Scarano III pscarano@mcdmag.com