Medical Construction & Design

MAR-APR 2017

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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26 Medical Construction & Design | M A RCH /A PR IL 2017 | MCDM AG.COM organizational and physical planning throughout the facil- ity — enabling the creation of meaningful "places to fl our- ish." Satisfaction surveys confi rm appreciation and recognition of the design and embedded improvements at Women's by substantiating a rise in the number of patients served, along with higher staff retention and recruitment. THEME ONE: Make my fi rst impression welcoming Creating this expectation of "welcome" at the initial ap- proach to the site begins the arrival process. Identifying the hospital with a symbolic fuchsia cantilevered cube at the leading corner of the building forecasts an un- equivocal "heart" within — a bold decision that the hospital embraced. A large canopy pro- vides protection at the main entrance where detailed gray tones mark the drop-off area, as a pleasant alternative to objectionable — more conven- tional — painted yellow lines. A friendly face off ers a welcoming arrival, once inside the front door — providing volunteers with an important role. The light and nature- fi lled atrium is generous with choices in seating areas, along with food off erings to satisfy varied cultural preferences. Curving forms create a non- hospital sensibility and wrap social balconies leading to con- ference functions one fl oor up. THEME TWO: The context of women's lives "Respect for time" was a major concern that women identifi ed. To increase throughput in unhurried but intentional patient experiences, clarity was achieved by locating each clinical pod immediately off waiting rooms. This decreased travel distances and reduced operational challenges, result- ing in a reduction of average wait times up to 20 minutes. Larger client/patient meet- ing spaces supplement this throughput strategy, enabling patient scheduling with mul- tiple caregivers at one time. Registration stations near elevator lobbies, generic exam rooms, inclusion of specialty diagnostics within depart- ments and intuitive wayfi nding provide clarity of experience. An important amenity — com- plimentary childcare dur- ing appointments — relieves pressures of time, money and anxiety for a stressed parent. Children have their own table surrounding a tall bubble tube feature in the atrium — and a large white community table is becoming a known destination, as a regular place to meet. A food zone provides a range of cuisine, appealing to diff erent cultures and has become an attraction in the surrounding community as a lunch destination. THEME THREE: Treat me as a whole person To provide the best holistic care possible, women are supported by the translational platform. Teaching spaces are situated within each clinical pod, enabling timely onsite re- search innovation to be trans- ferred through learning and education directly to patients AROUND THE GLOBE ISSUE FOCUS PROJECT TEAM: WomenÕs College Hospital Architect/Interior Design/Medical Planning: Perkins Eastman Black/IBI Group Architects, a joint venture Development: Bilfi nger Berger Project Investments Construction: Walsh Construction/ Bondfi eld Partnership,Black & McDonald Structural: Halcrow/Yolles (CH2M HILL) Mechanical: The Mitchell Partnership Electrical: Mulvey & Banani Landscape: Janet Rosenberg Studio Code: Sereca Sustainability: Ecovert Vibration/Acoustics: HGC 268,813 Women's College Hospital annual ambulatory care visits — womenscollegehospital.ca $105M Women's College Hospital operating budget — womenscollegehospital.ca

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