Medical Construction & Design

JUL-AUG 2017

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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28 Medical Construction & Design | J U LY/AUGUST 2017 | MCDM AG.COM BY STEVE SCHULTZ Within the past decade, the landscape of healthcare has rapidly changed and so have the expectations of the patients. The healthcare law was implemented to improve incentives, enhance quality, improve patient outcomes and increase the value of care. The ACA changed the way the nation viewed healthcare. These new laws also greatly infl uenced the way providers, patients and healthcare planners viewed the governance of healthcare services. It quickly became apparent that to succeed in the marketplace, a new model was needed. A facility design that provided value and quality healthcare in one location was the logical progression from traditional healthcare delivery. This evolution diff ered from the classic paradigm, one that required a patient to fi t their medical appointment around the schedule of the physician or the hospital. To make matters more challenging, once the patient saw a physician, they would usually be directed to another facility for labwork or an additional consultation. This highly ineffi cient and frustrating process led to costly co-pays and inconvenience in the patient's schedule. By combining services and focusing on a "retail approach" to healthcare, the larger medical systems and general practitioners could meet the community's needs and provide a higher level of service at a very competitive price point. Quality Care A prime example of this new model is Memorial Hermann's Convenient Care Center. The Houston, Texas-based healthcare system has strategically located these centers throughout the region to provide convenient access to a wide range of healthcare services for patients and their families. Today the system operates four centers with two more coming online over the next few years. Each of these centers are unique to the demands of their geographical locations, but are derived from the same core design principles. The CCC concept off ers highly coor- dinated access to an extensive array of healthcare services, all in one location. TOTAL PACKAGE Convenient care centers offer nearly everything needed in one location From top: Memorial Hermann Convenient Care Center in Cypress, Texas. > A diagnostic lab for onsite testing provides results in 24 hours, for most tests. +2,300 There are more than 2,300 CCCs in 43 states and Washington, D.C. located in high-traffi c retail outlets with pharmacies. — 3,000 By 2020, the number of retail clinics is projected to double to 3,000. — INTEGRATED SPACES ISSUE FOCUS

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