Medical Construction & Design

JUL-AUG 2017

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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impact upon patient and staff outcomes. However, what may have worked in 2006 to help in the design process is now being taken a step further with the use of focus groups. Information garnered from facilitated focus groups provides patient input and guides the design of a truly patient- centered facility. In order to best meet the needs of patients, focus groups should be used to identify what is of critical importance to them in the design. Designing hospitals to be comfortable and accessible benefi ts more than just patient-satisfaction rates. This approach to design helps make patients partners in their care; high levels of patient engagement make them more likely to follow up with their doctors, continue their medication and maintain healthy living practices. Additionally, this methodology allows hospitals to be designed with maximum adaptability and fl exibility in mind, to accommodate changes and provide for future growth. Another benefi t is by listening to both patients and staff , and applying their feedback into the design, which helps in both recruiting and staff retention. 1. Veterans told the design team they consider their hospitals to be places not only to seek medical care, but also to socialize with like-minded individuals. To create a sense of belonging, clusters of furniture are strategically placed to encourage conversation. > 2. The landscaped grounds at the new VA medical center in New Orleans honor American veterans by contributing to their comfort and healing, and by expressing reverence for the sacrifi ces they made on the country's behalf. > 3. Veterans have high rates of disability and obesity. So, furniture at the hospital is selected for its stability and extra width, with large armrests that help visitors pull themselves up. 1 38 Medical Construction & Design | J U LY/AUGUST 2017 | MCDM AG.COM

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