Medical Construction & Design

JUL-AUG 2018

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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MCDM AG.COM | J U LY/AUGUST 2018 | Medical Construction & Design 41 a trend of creating "high- performing" workspaces, a design ethos highlighted at the ASHE Planning, Design & Construction Conference in 2016. During a presentation at the conference, Suzen Heeley, executive director of design and construction at Memorial Sloan Kettering Cancer Center, defined "high performing " as creating a transformative patient experience. Staff collaboration, particularly involving multiple roles and disciplines, she noted, is key, as sharing a meal together or simply discussing processes and care practices that can lead to new ideas to benefit patients. According to a study by Harvard Business Review, re- laxed social time can be deeply critical to team performance, often accounting for more than 50 percent of positive changes in communication patterns. At Spark!, alternative meeting spaces, replete with welcoming areas for spontane- ous get-togethers of various sizes, are ideal for creating an atmosphere of creativity. Informal seating that comforts the body and soothes the mind can engender creative think- ing or inner reflection in ways traditional conference cen- ter seating can't. Intentional aromas and sounds create stress-reducing environments, turning meetings into sensory experiences. And while education and training remain important com- ponents, it's the collaboration and self-discovery employees experience extending beyond the environment walls that transform healthcare deliv- ery, truly elevating the patient experience. From left: The first steps into Spark! take visitors down a path with a paneled "sawtooth" wall. This wall depicts a barren landscape filled with uncertainty. > Design ideas pioneered with Spark! have migrated to several of Holy Redeemer's patient-facing areas, including this senior behavioral health space, which is located in a hospital. > Design elements, such as a sculpture of 1,050 butterflies, represent a physical manifestation of Spark!'s goal of transformation.

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