Medical Construction & Design

SEP-OCT 2014

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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Page 41 of 78 September/October 2014 | Medical Construction & Design 37 "It's about time for an emer- gency department that understands patients better." That quote came from Dean Q. Lin, FACHE, president of Ocean Medical Center in Brick, New Jersey. Lin was an- nouncing the opening of the new Hirair and Anna Hovnanian Emergency Care Center last March but he could easily have been talking about any number of the newest emergency department models. Medical planners and architects are working with administrators and clinicians to develop EDs that are not only more responsive to the needs of patients and their families, but also pro- vide fl exible, effi cient facilities that allow emergency department staff to deliver the highest quality of care in high-stress environments. Pull to full For many patients, emergency depart- ments are their fi rst experience with a hospital — a time when they form lasting impressions about quality of care. While the actual physical setting plays a major role in that initial encounter, real and perceived wait times and the effi ciency of the intake process is critical. New lay- outs are planned to minimize both wait and patient turnaround time. At Comanche County Memorial Hospital, which serves as a regional referral center in Lawton, Oklahoma, a 29,000-square-foot expansion and 14,000-square-foot renovation of the 20- year old ED, is under construction. The plan focuses on a "pull to full" process for walk-ins that places triage rooms for initial assessment directly behind the main reception desk to move patients quickly from the waiting area into exam rooms. Patients are escorted in and out of the emergent care areas along a of activity PULSE The emergency department evolves, adapts to emerging trends By Bhargav Goswami & Mark Vaughan OMC PHOTOS: JEFFREY TOTARO; RENDERINGS: WHR ARCHITECTS, INC. From left: Large windows shown in this rendering of Stamford Hospital provide natural light and views of the adjacent garden outdoor waiting space. The waiting area connects directly to the main concourse of the new hospital. > This rendering of a reception desk in Stamford Hospital's new ED reveals a sculptural glass element separating the waiting area from the information desk. > Nurse station in the emergency department at Ocean Medical Center.

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