Medical Construction & Design

JUL-AUG 2017

Medical Construction & Design (MCD) is the industry's leading source for news and information and reaches all disciplines involved in the healthcare construction and design process.

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MCDM AG.COM | J U LY/AUGUST 2017 | Medical Construction & Design 25 POWER OF INTEGRATION Enhancing the healthcare experience with one-stop shops, technology solutions BY MICHAEL PUKSZTA Penn Medicine's Center for Advanced Cellular Therapies integrates Penn Medicine's intellectual resources with Novartis' leadership in the pharmaceutical industry to jointly fi nd more effective treatments for cancer. While change is constant in the world of healthcare, systems and providers appear unwaveringly committed to advancing inte- grated solutions and spaces into the future. Interestingly, integra- tion can have multiple meanings — from consolidating services, leveraging resources in new ways or seeking new partnerships entirely. As internal and external pressures push healthcare to do more with less, drive measure- able outcomes and forge multi- disciplinary futures, it's become clear that leaders see integration as a key path to success. As healthcare leaders look to advance integration in their stra- tegic and master plans, it's im- portant they don't just approach it as a broad strategy. There are myriad ways a healthcare system can be more integrated, and bringing razor-like focus to these approaches is key to driving truly meaningful outcomes. Adding physician practices, infusing technology, joining forces with teaching and research institu- tions — all of these are forms of integration, but every healthcare system requires its own unique solution. Here's a look at four inte- gration strategies healthcare providers and systems should consider that can positively infl uence their patients, staff and business. Create one-stop destinations There are two clear realities driving the creation of one-stop- shop healthcare destinations. First, hospital organizations are integrating physician practices into their networks at blazing speeds in order to better coordi- nate care delivery in hopes of of- fering higher quality healthcare at a lower cost. Second, consum- ers are seeking more conve- nience in their lives and products and platforms that make things easy for people (e.g., Amazon's 1-click ordering and free two-day shipping). These realities are leading healthcare systems to invest in spaces where patients can access multiple health and wellness services in one place, either physically or virtually. The Allegheny Health Network's Wexford Health & Wellness Pavilion, located in Wexford, Pennsylvania, is one strong example of a successful one-stop shop. The center houses the full spectrum of outpatient services — including ambulatory

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